Important Notice for patients – updated 10th May 2021
As more restrictions are lifted across the UK, we would like to remind patients to give us as much notice as possible if they are not going to be in to accept an important medication delivery, that has already been scheduled.
This means that if a delivery time arranged is not convenient, it is very important patients contact us with as much notice as possible to discuss the options. By contacting us as soon as possible, patients will be helping us to ensure our delivery teams don't have unnecessary work by attending twice and we can continue to support as many people as possible during this time.
How to rearrange a pre-scheduled delivery?
LIVE CHAT (the quickest way) - Patients can contact us on live chat (access is via the chat icon available on every page of this website) (Monday to Friday 8 am to 8 pm; weekends and bank holidays 8 am to 4:30 pm)
TELEPHONE – call us on: 0333 103 9499 – (Monday to Friday 8 am to 8 pm; weekends and bank holidays 8 am to 4:30 pm)
EMAIL – email@example.com
For more information on deliveries and any other query please see our Frequently Asked Questions page accessed on the yellow banner on this website.