Important Notice for patients – updated 2nd December 2020
With new restrictions in place across the UK, we would like to reassure you that your medicines deliveries and nurse visits from us will remain unaffected. We have excellent stock levels; all our nurses have full PPE and all our drivers are trained to observe Government guidance on social distancing protocols. Sometimes a delivery time, which has already been arranged, is no longer convenient for you. In this instance it is very important that patients contact us with as much notice as possible to discuss the options.
How to rearrange a pre-scheduled delivery?
LIVE CHAT (the quickest way) - Patients can contact us on live chat (access is via the chat icon available on every page of this website) (Monday to Friday 8 am to 8 pm; weekends and bank holidays 8 am to 4:30 pm)
TELEPHONE – call us on: 0333 103 9499 – (Monday to Friday 8 am to 8 pm; weekends and bank holidays 8 am to 4:30 pm)
EMAIL – firstname.lastname@example.org
Because of high call volumes in these extraordinary times, it may take longer than normal to reach us – thank you in advance for your patience. For more information on deliveries and any other query please see our Frequently Asked Questions page accessed on the yellow banner on this website.