Christmas opening hours




Please see below the opening hours for our call centres and arrangements for deliveries over Christmas:



We will be closed on:

  • Christmas Day (Tuesday 25th December)
  • Boxing Day (Wednesday 26th December)
  • New Year's Day (Tuesday 1st January)


For all other days over the festive period, our Customer and Patient Services Team will operate during the following times: Mon - Fri 8am - 8pm and Sat - Sun 8am - 4:30pm. The regular contact numbers for this team remain the same during this time.

In the event of an emergency or if you are concerned about running out of medication when our offices are closed, please contact your referring centre.

Help us to help you

We will be making additional deliveries from now until Christmas to ensure that, where necessary, patients receive their medication before the Christmas holidays. We are calling patients as usual to arrange their next delivery date, including these additional deliveries if relevant. This is a very busy time for us all, so once your delivery is confirmed please ensure you are available at the delivery location to receive your delivery. Thank you.



Dates

Customer Services

Deliveries

Fri

21st Dec

8am - 8pm

8am - 9pm

Sat

22nd Dec

8am - 4:30pm

8am - 6pm

Sun

23rd Dec

8am - 4:30pm

Closed

Mon

24th Dec

8am - 8pm

8am - 1pm

Tues

25th Dec

Closed

Closed

Weds

26th Dec

Closed

Closed

Thurs

27th Dec

8am - 8pm

8am - 9pm

Fri

28th Dec

8am - 8pm

8am - 9pm

Sat

29th Dec

8am - 4:30pm

8am - 6pm

Sun

30th Dec

8am - 4:30pm

Closed

Mon

31st Dec

8am - 8pm

8am - 1pm

Tues

1st Jan

Closed

Closed

Wed

2nd Jan

8am - 8pm

8am - 9pm

Thurs

3rd Jan

8am - 8pm

8am - 9pm





To Get in Touch

Give us a call on: 0333 103 9499

(Monday to Friday 8am to 6pm)

Email us at:

For general enquiries, email hahenquiries@hah.co.uk

Send an enquiry



Press Enquiries

Journalists and media enquirers are asked to contact the Healthcare at Home team on 0333 207 9871 or media requests can also be sent via email to comms@hah.co.uk

For patients please visit our Get in Touch page for contact details.

Our Head Office:

107 Station Street, Burton upon Trent, Staffordshire, DE14 1SZ, UK

Our registered Pharmacies are:

Fifth Avenue, Centrum 100, BURTON-ON-TRENT, Staffordshire, DE14 2WS, UK. General Pharmaceutical Council Registration 1084907



Plot 7, Junction Close, Green Lane Industrial Park, Featherstone, PONTEFRACT, West Yorkshire, WF7 6TA, UK. General Pharmaceutical Council Registration 1092334

© 2018 Healthcare at Home Ltd. All Rights Reserved.
Registered in England and Wales No.02759609.
Reg office: 107 Station Street, Burton-on-Trent, Staffordshire, DE14 1SZ, UK