19th November 2019
Ensuring patients receive their medication on time is always our top priority. The approaching festive season means that this requires precise planning. To provide the best possible service for all patients, whilst ensuring our own staff can enjoy the festive season with their friends and families, we will be closed on:
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- Christmas Day (Wednesday 25th December)
- Boxing Day (Thursday 26th December)
- New Year’s Day (Wednesday 1st January)
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For all other days over the festive period, our Customer and Patient Services Team will operate during the following times:
Help us to help you
We will be making additional deliveries from now until Christmas to ensure that where necessary, patients receive their medication before the Christmas holidays. We are calling patients as usual to arrange their next delivery date including these additional deliveries if relevant. This is a very busy time for us all, but once your delivery is confirmed, we ask that you please ensure you are available at the delivery location to receive your delivery.
In the event of an emergency or if you are concerned about running out of medication when our offices are closed, please contact your referring centre.
Written by Healthcare at Home