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2019 Holiday Opening Hours

19th November 2019

Ensuring patients receive their medication on time is always our top priority. The approaching festive season means that this requires precise planning. To provide the best possible service for all patients, whilst ensuring our own staff can enjoy the festive season with their friends and families, we will be closed on:

      • Christmas Day (Wednesday 25th December)
      • Boxing Day (Thursday 26th December)
      • New Year’s Day (Wednesday 1st January)

For all other days over the festive period, our Customer and Patient Services Team will operate during the following times:






Help us to help you

We will be making additional deliveries from now until Christmas to ensure that where necessary, patients receive their medication before the Christmas holidays. We are calling patients as usual to arrange their next delivery date including these additional deliveries if relevant. This is a very busy time for us all, but once your delivery is confirmed, we ask that you please ensure you are available at the delivery location to receive your delivery.

In the event of an emergency or if you are concerned about running out of medication when our offices are closed, please contact your referring centre.


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To Get in Touch

Give us a call on: 0333 103 9499

(Monday to Friday 8am to 8pm)

(Weekends & Bank Holidays 8am to 4:30pm)

Chat With Us:

Monday to Friday 8am to 8pm

Weekends & Bank Holidays 8am to 4:30pm

To start a live chat, simply click on the chat icon which can be found at the bottom right hand side of each page.

Email us at:

For general enquiries, email hahenquiries@hah.co.uk

Private Consultant Helpline

01283 501359

When the pharmacy is closed, if you urgently need medical help or advice, but it’s not a life-threatening situation, contact NHS 111, by calling 111. Information can also be accessed at www.nhs.uk

Send an enquiry