FAQs

For the latest Coronavirus (COVID-19) updates and frequently asked questions. Please click here.

Coronavirus statement

5th March 2020

It is very important that patients continue to take their regular medication as prescribed provided they are symptom-free. Not taking medication as prescribed could cause exacerbation or flare-ups of current conditions. We remain in close contact with the NHS and referring centres and at no point should patients who are symptom-free miss doses of medication.  If this position changes, we will update patients as soon as possible.

New guidance is available on nhs111 and patients should visit https://111.nhs.uk/service/COVID-19/ for the latest guidance.

Patients who feel unwell, and may have come in contact with the Covid-19 / Coronavirus, or have returned from one of the listed affected areas as per the Department Health and Social Care website should visit  https://111.nhs.uk/ or their referring centre (consultant or clinical nurse specialist) for further advice.  If patients are considering missing a dose this must be agreed with the referring centre.

However, if you are receiving treatment for cancer and feel unwell, please call 0800 756 7589 where your call will be dealt with by the cancer team.

Patients who are due to travel, please follow the information from the Department of Health and Social Care for the latest travel advice and restrictions.

There is coronavirus information for health professionals on the NHS England website.

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For general enquiries, email hahenquiries@hah.co.uk

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When the pharmacy is closed, if you urgently need medical help or advice, but it’s not a life-threatening situation, contact NHS 111, by calling 111. Information can also be accessed at www.nhs.uk

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